By Alex Host, founder of Hosted Reviews and operator of Top Care Cleaning — Updated 2026-05-04
I run Top Care Cleaning and built Hosted Reviews. Read this knowing I'm biased toward my own product. I will tell you exactly when a competitor is the better fit.
Note on ownership: NiceJob was acquired by Thryv in [year per public record]. This may affect long-term pricing and product direction — verify current ownership and roadmap before purchasing. Footnote re-checked May 2026.
NiceJob is one of the few review tools that actually publishes its prices. That is worth acknowledging — in a category where Birdeye says "Contact Sales" and Reputation.com buries its costs in product offering documents, NiceJob puts the numbers on the page.
Here is what you get at $75 and $125 — and where the value is real versus where you're paying for features a one-truck operation doesn't need.
The Plans at a Glance
NiceJob currently offers four plan options. Source: NiceJob Pricing Page, May 2026.
Reviews — $75/month The entry plan. Includes: automated review request campaigns triggered by job completion, review monitoring across Google, Facebook, and other major platforms, social auto-sharing (posts top reviews to social profiles), native integrations with Jobber, Housecall Pro, QuickBooks, and ServiceTitan, Zapier for other CRM connections, review widgets for your website. 14-day free trial, no credit card required.
Pro — $125/month Everything in Reviews, plus: booking reminder automation (re-engages past customers), referral campaign automation (built-in referral program), AI review reply generation (automated response drafts for incoming reviews), competitor SEO insights (review velocity tracking against competitors).
Grow — $75/month Similar to the Reviews plan, with referral automation included at the same price point. Marketed to operators who prioritize lead generation alongside review collection.
Grow + Sites — $174/month + $199 one-time setup fee Includes a NiceJob-managed website. Useful for operators who don't have a business website or want to consolidate under a single vendor.
Enterprise / Multi-Location: Custom pricing, contact sales.
No annual vs. monthly distinction. No contracts. 14-day free trial, no card required.
Hidden Costs and Add-Ons
NiceJob is one of the more transparent tools in this category on pricing, but there are add-on costs to know before you sign up.
Extra landing pages: $145 one-time + $15/month per additional page. The base plan includes a standard review landing page. If you want custom campaign pages for different services or locations, each one carries ongoing monthly cost.
CMS add-ons: $245 setup + $15/month. Content management add-ons for the website layer.
SMS: The initial review invite is sent via text. Follow-up reminders shift to email (up to three emails over 14 days). NiceJob does not publish per-SMS charges or SMS credit limits — the platform manages the SMS infrastructure. For single-location users, there are no documented per-message fees. This matters because the platform is email-primary after the initial text, not SMS-first.
Multi-location management: Enterprise pricing is required for clean multi-location support. Several Capterra reviewers note that managing multiple accounts is "clunky — switching between accounts, duplicated reviews" at the standard plan tiers.
What You Actually Get for $75/Month
For a Jobber or Housecall Pro user, the $75/month Reviews plan delivers a genuine automation win: review requests fire automatically when a job is marked complete. No manual CSV uploads, no remembering to send, no separate system to maintain. The native integration makes the platform largely hands-off after initial setup.
The G2 and Capterra ratings reflect this experience. G2 4.8/5 across 416 reviews and Capterra 4.9/5 across 202 reviews as of May 2026 — the highest ratings in this competitive set. Multiple reviewers specifically cite the CRM integration as the primary value: "went from 20 to 130 reviews in just a few months" is a representative quote on Capterra.
The honest assessment: for a Jobber user who wants zero-touch review collection, $75/month is a fair price for what you get. The automation is real, the integrations work, and the review volume results are consistently positive.
What $75/month does not include: funnel screening (no pre-publication negative feedback intercept), two-way SMS conversation (it's a one-way invite then email), or any of the referral/booking features that live in the Pro plan.
What the $125 Pro Plan Adds (and Whether You Need It)
Booking reminders: Re-engagement automation for past customers. Useful if you lose jobs to no-shows or want automated follow-up with recurring customers. Worth the extra $50/month if follow-up revenue is a real problem in your business.
Referral automation: Built-in referral campaign system. Prompts satisfied customers to refer friends or family after leaving a review. There is no equivalent feature in Hosted Reviews V1. If referral-driven new leads are part of your growth model, this is a genuine differentiator.
AI review replies: Automated drafts for incoming reviews. Saves time — a business with 20 new reviews per week can spend 30–60 minutes per week on responses. The risk is that automated responses can feel impersonal; "AI responses feel robotic" appears as a complaint in the Birdeye Capterra reviews for a similar feature. NiceJob users appear to have fewer complaints about this, but it's worth testing during the trial.
Competitor SEO insights: Tracks competitor review velocity. Niche value for operators who actively benchmark against specific local competitors.
For most single-location operators: the $75 Reviews plan is sufficient unless referral automation is a deliberate part of your growth strategy.
NiceJob vs Hosted Reviews on Price
| Dimension | NiceJob | Hosted Reviews |
|---|---|---|
| Entry price | $75/month | $29/month |
| Growth tier | $125/month (Pro) | $49/month |
| SMS type | SMS trigger + email follow-ups | SMS-first, full conversation |
| Funnel screening | No | Yes |
| Native CRM integration | Jobber, HCP, QBO, ServiceTitan | CSV + webhooks (V1) |
| G2 rating | 4.8/5 (416 reviews) | — |
| Capterra rating | 4.9/5 (202 reviews) | — |
| Free trial | 14 days, no card | 14 days, no card |
Where NiceJob earns its premium: deep CRM integrations (native Jobber/HCP), highest G2/Capterra ratings in the category, referral automation, booking reminders.
Where Hosted Reviews earns its price: funnel screening (NiceJob has none), true SMS-first conversation (NiceJob is email-primary after the initial text), 10-minute setup, no per-message fees or credit caps.
Top Care's relevant data: 70 SMS sent in a test cohort, 21% conversion rate (15 reviews), 35% reminder CTR. The reminder is a text at Top Care — email-based reminder systems typically convert at a fraction of this rate in service industry contexts.
For the full head-to-head, see NiceJob vs Hosted Reviews.
What Real Users Say About NiceJob Pricing
Unlike Birdeye or Podium, NiceJob does not generate consistent pricing complaints. The reviewers who are unhappy with NiceJob tend to cite integration limitations or widget customization — not sticker shock.
Representative positive quotes from G2 and Capterra (May 2026):
- "Effortless — it just runs in the background and gets reviews automatically" — multiple reviewers
- "Went from 20 to 130 reviews in just a few months" — Capterra reviewer
- "Seamless integration with Jobber and Housecall Pro" — multiple G2 reviewers
Main pain points from the same platforms:
- "Limited integration options for trades beyond Jobber/QuickBooks — heavy Zapier reliance" — G2
- "Widget customization is limited" — multiple reviewers
- "Multi-location management is clunky at standard tiers" — G2 reviewers
The absence of pricing as a top complaint is notable given NiceJob costs $75–$125/month in a category where Hosted Reviews offers comparable core functionality at $29–$49/month. Users appear to accept the price premium when the CRM integrations are working for them.
The Ownership Question
NiceJob was acquired by Thryv. Thryv is a publicly traded business software company (NASDAQ: THRY) that provides SMB software including Thryv CRM, THRYVPay, and communication tools. The acquisition brings NiceJob into a larger platform context.
What this may mean in practice: pricing changes, feature consolidation with Thryv's broader platform, or changes to the integration roadmap. It does not mean NiceJob is being discontinued. But for a buyer making a multi-year software decision, it is worth verifying current ownership and product direction before committing.
Frequently Asked Questions
Is NiceJob worth it at $75/month for a small cleaning business?
If you use Jobber or Housecall Pro: yes, likely. The native integration makes review requests automatic, and the G2/Capterra ratings reflect genuine user satisfaction. If you don't use a compatible CRM, the value proposition narrows — you're running manual uploads for a $75/month tool.
Does NiceJob have a free trial?
Yes — 14 days, no credit card required. The trial gives you full platform access.
What's the difference between NiceJob Reviews and Pro plans?
Reviews ($75/month): automated review requests, monitoring, social sharing, CRM integrations. Pro ($125/month): adds booking reminders, referral campaigns, AI review replies, and competitor SEO insights.
Does NiceJob pricing change if you have multiple locations?
Standard plans cover single locations. Multi-location management requires either managing separate accounts (users report this as clunky) or upgrading to an enterprise tier with custom pricing.
Who acquired NiceJob and does it affect pricing?
NiceJob was acquired by Thryv, a publicly traded SMB software company. The acquisition may affect product direction and pricing over time. No immediate price changes were announced at acquisition time, but the long-term roadmap should be verified directly with NiceJob/Thryv before signing an annual plan.
Closing Block
NiceJob is a legitimate review tool at a fair price for its target user — the Jobber or Housecall Pro operator who wants automated, hands-off review collection and doesn't mind the email-primary follow-up structure. The ratings are the highest in the SMB category. The integrations are real.
The honest trade-offs are also real: no funnel screening, email-primary after the first SMS, and a price that is 37–61% higher than Hosted Reviews for comparable core functionality.
For the full comparison, see NiceJob vs Hosted Reviews. For how all six review tools stack up, the best review management software roundup is the reference.
Back to the Operator's Honest Buyer's Guide.
Try Hosted Reviews free for 14 days — no card required. Start your free trial at app.hostedreviews.com
I built this product. My numbers are above. Make your own call.
About the Author
Alex Host is the founder of Hosted Reviews and an operator of Top Care Cleaning (Grandville, MI) — a 45-year-old cleaning business with 4.9 stars across 373 Google reviews. He built Hosted Reviews after evaluating every major review tool in the market and finding none of them were built for an operator running a sub-50-employee local service business. More at hostedbrands.com/about.