SMS Review Requests
Templates, timing, and compliance for getting 5-star Google reviews via text message. Service-by-service playbooks tested at Top Care Cleaning.
How to Ask for a Google Review via Email (Template + Subject Lines That Get Opened)
A review request email works best when it is short (under 60 words), sent within 48 hours of service completion, and personalized to the technician and servi…
The 24–48 Hour Window After Service: Why Timing Your Review Request Wins (Top Care Data)
Send within 24 hours of job completion. At Top Care Cleaning (n=70 sends through 2026-05-04), 71% of reviews were left within 24 hours of the request being s…
SMS vs Email for Review Requests: Open Rates, Response Rates, and Real Numbers from a 50-Tech Operation
SMS converts at roughly 21% request-to-review in Top Care's data (n=70). Email benchmarks from industry sources suggest 2–5% conversion for review request em…
The SMS Review Request System: How to Ask for a Google Review by Text and Actually Get One
Sending a text message is the most effective way to ask a customer for a Google review. At Top Care Cleaning, we send a text within 24 hours of every complet…
Review Request Templates: SMS, Email, and In-Person Scripts That Work (One for Each Vertical)
The best SMS review request is one sentence plus a direct link. "Hi [First Name], thanks for having us out today. If you're happy with the clean, we'd love a…